Delivery & Shipping Policy

Refunds and Returns

If for any reason you’re not happy with your purchase please contacts us either by phone or email to let us know what the issue is. Notice must be within 14 days of receival to allow a return of the item to us in original condition upon which a refund for the full price of the item excluding postage will be made to you. Refunds will not be issued if the item is partly used, damaged or returned without authorisation.

If the item you have purchased has a part missing please contact us immediately so that we can arrange for a replacement part to be sent to you as soon as possible. Please note items acquired from overseas may take extra time.
 

Currency

All transactions are processed in Australian dollars We  do  not provide currency  conversions,  for  an  estimate  of the  equivalent in any  other currency, we recommend you use one of the many reputable currency conversion sources available on the web. All invoices are stated in Australian Dollars.

 

Postage and Handling

Postage will be calculated and invoiced separately after order has been processed

All goods will be sent through Australia Post with all overseas order by airmail.

Estimated Delivery Time

Within Australia

Items sent at Letter rate (decals etc.) 2 to 3 days.
Items sent at Parcel rate (kits etc.) 5 to 7 days.

Overseas

Items will requRefunds and Returns

If for any reason you’re not happy with your purchase please contacts us either by phone or email to let us know what the issue is. Notice must be within 14 days of receival to allow a return of the item to us in original condition upon which a refund for the full price of the item excluding postage will be made to you. Refunds will not be issued if the item is partly used, damaged or returned without authorisation.

If the item you have purchased has a part missing please contact us immediately so that we can arrange for a replacement part to be sent to you as soon as possible. Please note items acquired from overseas may take extra time.
 

Currency

All transactions are processed in Australian dollars. We  do  not provide currency  conversions,  for  an  estimate  of the  equivalent in any  other currency, we recommend you use one of the many reputable currency conversion sources available on the web. All invoices are stated in Australian Dollars.

 

Postage and Handling

Postage will be calculated and invoiced separately after order has been processed

All goods will be sent through Australia Post with all overseas order by airmail.

Estimated Delivery Time

Within Australia

Items sent at Letter rate (decals etc.) 2 to 3 days.
Items sent at Parcel rate (kits etc.) 5 to 7 days.

Overseas

Items will require 7 to 10 days, allowance should be made for peak periods such as Christmas, public holidays at departure, transit and destination countries which will add to the shipping time.

Postal Rates – Within Australia

Up to 500g $6.95

Regular Parcels over 500 g  up to 22kg $8.95 for destinations in the same state, $11.45 for interstate destinations plus distance charge per kg or part thereof calculated from the table of Australia Post current Parcel Rate.

For example a regular parcel, weight 5.1 kg, is in postcode 2593 (zone N2) for delivery to postcode 0800 (zone NT1)

Basic charge : $11.45  Distance Charge : $4.95 per kg or part thereof = $4.95 X 6 = $29.70

Total Charage  $11.45 + $29.70 = $41.15

Note – Within Australia, Postage of over I KG parcels takes one steep increase to over $20, but then is small increments for any further additions.

3Kg Express Post Satchels at $14.80 or 5Kg Express Satchels at $23.60 can be used if the
items will fit in the bag.

Registered/Insured Post

Registered post including insurance of up to $100 cover is available at a fee of $4.45. This
is a tracked service. An additional $1.50 fee is required for every extra $100 insurance
required to a maximum insured value of $5000.

Minimum fee Registered Post is required for all purchases exceeding $75.00.

Postal Rates – Outside of Australia

To be advised by email once order is processed.

ire 7 to 10 days, allowance should be made for peak periods such as Christmas, public holidays at departure, transit and destination countries which will add to the shipping time.

Postal Rates – Within Australia

Up to 500g $6.95

Regular Parcels over 500 g  up to 22kg $8.95 for destinations in the same state, $11.45 for interstate destinations plus distance charge per kg or part thereof calculated from the table of Australia Post current Parcel Rate.

For example a regular parcel, weight 5.1 kg, is in postcode 2593 (zone N2) for delivery to postcode 0800 (zone NT1)

Basic charge : $11.45  Distance Charge : $4.95 per kg or part thereof = $4.95 X 6 = $29.70

Total Charage  $11.45 + $29.70 = $41.15

Note – Within Australia, Postage of over I KG parcels takes one steep increase to over $20, but then is small increments for any further additions.

3Kg Express Post Satchels at $14.80 or 5Kg Express Satchels at $23.60 can be used if the
items will fit in the bag.

Registered/Insured Post

Registered post including insurance of up to $100 cover is available at a fee of $4.45. This
is a tracked service. An additional $1.50 fee is required for every extra $100 insurance
required to a maximum insured value of $5000.

Minimum fee Registered Post is required for all purchases exceeding $75.00.

Postal Rates – Outside of Australia

To be advised by email once order is processed.

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